| Chen Xingyao | 26-Nov-20 | | INED | | |
| Chiu Edmond Ming King | | | CoSec | | |
| Enlin Jin | | 29-Sep-25 | ED, MbCC, AuRep | | Resigned to devote more time to his family. |
| Huang Wenyi | 26-Nov-20 | 29-Mar-21 | INED | | |
| Jin Enlin | 06-Sep-21 | 29-Sep-25 | CEO | | Resigned to devote more time to his family. |
| Lau George | 15-Aug-24 | | INED | | |
| Li Ling | 26-Nov-20 | | INED | | |
| Li Yayun | 21-Aug-20 | 29-Mar-21 | NED | | |
| Ling Li | | 07-Apr-22 | MbNC | | No reasons provided |
| Liu Richard Qiangdong | 14-Sep-20 | | Ch, NED | | |
| Sandy Ran Xu | | 07-Apr-22 | MbAC, MbCC | | Due to her other business engagements which require more of her time and dedication |
| Wu Ying | 07-Apr-22 | | INED | | |
| Xin Lijun | 06-Sep-21 | 07-Apr-22 | NED | | Due to his other business engagements which require more of his time and dedication |
| 28-Jun-19 | 06-Sep-21 | CEO | | |
| Xingyao Chen | 29-Sep-25 | | MbCC | | |
| 07-Apr-22 | Chairperson of the Remuneration Committee | | No reasons provided |
| Xu Lei | 28-Jun-19 | 07-Apr-22 | NED | | Due to his other business engagements which require more of his time and dedication |
| Xu Sandy Ran | 21-Aug-20 | 07-Apr-22 | NED | | Due to her other business engagements which require more of her time and dedication |
| Yi Qingqing | 21-Aug-20 | 29-Sep-25 | NED | | Resigned due to other business engagements requiring more time and dedication. |
| Zhang Jiyu | 29-Mar-21 | | INED | | |
| Zhang Pang | 29-Mar-21 | 06-Sep-21 | NED | | |